question

newuser-e653e58d-d7aa-4b12-875b-aa5b7382bacc avatar image

Alexa with new smart TVs

Hello,

I'm from Brazil, and here Samsung just released a new smart TV (TU8000) that has alexa built in. I'm being abble to connect it with my Echo Dot and use some commands like "open netflix" or "open youtube", but i'm reaching some limitation in the interaction between them.

I'm trying to ask alexa to give some simple comands, like "select" or press the "down" and "right" keys. As the new remote controle's connection is stablished trough bluetooth, I'm not beeing abble to use an IR universal controler to do that.

Is there any other way to do so?

Also, I would love to be abble to search for a specifict title on netflix, but I'm only being abble to do that on youtube. Is there a way to solve that too?

Thank you, and sorry for the long question!

alexabluetooth
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1 Answer

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Vladimir@Amazon answered

Hello, thanks for posting on the forum. I would suggest getting in touch with customer service here who should be able to assist with your matter further.
Alternatively, you can post your questions on the Echo & Alexa customer forum: https://www.amazonforum.com/forums/devices/echo-alexa


Regards,

Vladimir


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