question

newuser-1c5ecd6d-dba5-4a67-a859-0a90e8c4ec71 avatar image

Royalties not received for June'20

Have been working with merch for couple of years now and never had any issues with payments before and love the platform.

Thanks to Amazon for having this up to help artists showcase their expertise while monetizing with it.

It's of a little concern since last month the royalties were not paid

I would usually receive email for remittance by 22nd of previous month

and by 28th the payment into my account. But it's almost 50 days and no

remittance email nor the payment is reflected on my bank account?


Can I have someone from Merch team to help me this and get this

fixed ASAP. We as a designer do have additional costs of subscriptions

and ads cost that we have to pay every month and this delay is payment

is going to hurt a lot with sales and with credit as well.


Am sure this is some short term glitch and will be fixed ASAP since I have

never had any issues with payment before.


Regards


paymentsroyaltiespayment
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newuser-8016432d-badd-4b3d-9b46-dae49c42faae avatar image
newuser-8016432d-badd-4b3d-9b46-dae49c42faae answered

Hi, Same problems royalties not received by amazon. I am a writer at nursing essay help the academic industry.

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Since where have you not received? Did you receive remittance email? Did you try contacting support? I haven't heard from support team either emailed them 3 days back.

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OneConfusedUnicorn avatar image
OneConfusedUnicorn answered

Been having royalty payment issues as well, still haven't received my royalty from February of this year. Just sent an email, hoping to hear back and get it all sorted out, since I'd really like to keep using their platform.

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