question

newuser-25b820e1-3da5-47b9-ae88-8ee4ab912428 avatar image

rejected app

My app worked normally on my phone, but when I try to upload it Amazon answers me saying that they were unable to install it, do you know what happened?



We are unable to test your app due to install / launch failure in all compatible devices.

Please fix the issue and re-submit the app.


app submission and updates
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1 Answer

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Mike@Amazon answered

Hi,

Thanks for using the forums, however your question is about a specific app and therefore we are unable to address this issue here.

I see you've already used the Contact Us form to contact our support team and they should respond in the near future.

Thanks,

Mike

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