I have a smarthome skill that handles a french top-box. It works great and Alexa can change the channel, change the volume, and so on.
However when we say "Alexa, switch to channel MTV" (or another command related to this skill), she can reply with "MTV on provider". She's using the keyword "provider" (at least in the French version) intead of using the actual name of the device (e.g. "MTV on Freebox").
During the discovery, I send the friendlyName that then correctly appears in the list of the devices. So I'm wondering if there is something else to send to Alexa to have her using the name of the device instead of using the generic "provider"?