question

newuser-21248624-4a69-4f58-9393-c6b29d334542 avatar image

FireTv App slow on Gen 2 but works fine in the latest 4K stick.

The app that has been published about a month ago works fine in the latest 4k stick but there are some problems with Gen 2 stick.

1. Some UI issues (Text which is set to white appears red in Gen 2)

2. The app is extremely slow in FireTv stick Gen 2 as compared to 4K stick.

Along with this it would be much helpful if I get some insights on this well.

https://stackoverflow.com/questions/63347089/drawable-for-androidtv-development

The icons looks perfectly fine in a 43 inch TV screen which has 4K stick but the same icon looks much bigger in a 32 inch TV screen with 4K Stick.
I have my drawables placed in drawable - xhdpi folder as mentioned in the guidance.



fire tvdevicesapps
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1 Answer

Levon@Amazon avatar image
Levon@Amazon answered

Hi there,

Thanks for posting! Your app performance can differ between generations of Fire TV because of differences in hardware. Please compare the specs here, including SoC, GPU, etc.:

https://developer.amazon.com/docs/fire-tv/device-specifications.html

Also, performance can be reduced if you are not using the supplied adapter / charger, but instead are plugging into a USB port on a TV, or other reduced output USB ports. For optimal performance, please always use the supplied power adapter.

As for icon differences, please compare the dpi of those devices and see if that's causing rendering differences. Thanks!

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