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Tamir avatar image
Tamir asked

We are seeing users experience crashes on FireOS 7.3.1.5, but we cannot test this because it's still being rolled out

How can we force update our devices to FireOS 7.3.1.5 to be able to test what users are seeing?


Searching for system updates with WiFi on tells us that FireOS 7.3.1.4 is the latest version.


The list of latest FireOS versions on https://www.amazon.com/gp/help/customer/display.html?nodeId=G2JXLC4L34GX73TE has 7.3.1.4 as the latest version

fire tabletupdate
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2 Answers

Jacek avatar image
Jacek answered

@Levon@Amazon,

It was already brought up on this forum before.

Would it be possible that developers (that have published apps) could specify their test devices to be included in the first wave of all software updates? Maybe at least devices that are signed under developer accounts.

Thanks, Jacek

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newuser-836262a4-01c4-42e7-9e28-e2f9e25b5919 avatar image
newuser-836262a4-01c4-42e7-9e28-e2f9e25b5919 answered

Is there an update for this question? Our apps are crashing on 7.3.1.5, but we do not have a way to update our OS to this.

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