question

newuser-55e3a29f-be09-4257-812c-1ef5659f12cf avatar image
newuser-55e3a29f-be09-4257-812c-1ef5659f12cf asked ·

Publish button greyed out

Hello - I'm trying to publish my first design, but the publish button is greyed out.


I have:

- Selected just ONE market place (amazon.com)

- Selected just ONE style (t-shirt)

- Filled out all the description boxes

- This is my first design EVER so I don't think I've exceeded my daily limit yet.


Any help is appreciated, thanks.


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3 comments
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If you have already created multiple products other than the one item such as the standard tshirt or hoodie the system will not let you proceed even if you have not selected to publish when you are starting out. I went back and deleted all other apparel options such as tank tops etc then the system allowed me to successfully publish a bit wonky.

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newuser-03abc4ce-c3ec-4f39-b170-bece2278ad4c avatar image newuser-03abc4ce-c3ec-4f39-b170-bece2278ad4c newuser-8b987fcd-bc31-4448-bb8a-511a798e82a8 ·

That worked Smashingly! Thanks Mate

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newuser-fd6164ba-626e-4dcb-80fc-f05c949487ac avatar image newuser-fd6164ba-626e-4dcb-80fc-f05c949487ac newuser-8b987fcd-bc31-4448-bb8a-511a798e82a8 ·

I just went back and I was going to just select one tee shirt design, under one marketplace.and when I went back to hit publish, it stated that they CLOSED my account! why? I havent done anything wrong. Has this happened to anyone?

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Hey305 avatar image
Hey305 answered ·

Same here :( and there are no solution answers, yet

1 comment
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

If you have already created multiple products other than the one item such as the standard tshirt or hoodie the system will not let you proceed even if you have not selected to publish when you are starting out. I went back and deleted all other apparel options such as tank tops etc then the system allowed me to successfully publish a bit wonky.

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JoninSho avatar image
JoninSho answered ·

Do you have a brand name entered? You have to put N/A in the brand box if you don't have a brand name. Hope that helps.

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Doodlez avatar image
Doodlez answered ·

I'm brand new so please bare with me. I've tried everything you guys have suggested and mine is still in the grey. Any other ideas to what it could be?

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buildabilly avatar image
buildabilly answered ·

Having the same problem.

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TheQuotesShop avatar image
TheQuotesShop answered ·

Hi All,

I had the same problem but I've just resolved it.

I've only selected:

- One design (t-shirt)

- One marketplace

- Up to 3 colours

- Filled in all product details required

- Ensured royalties amount calculated was not negative

Hope this helps!

1 comment
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This worked for me, too, thank you! First design submitted! Woohoo!

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newuser-fd6164ba-626e-4dcb-80fc-f05c949487ac avatar image
newuser-fd6164ba-626e-4dcb-80fc-f05c949487ac answered ·

They have closed my account. I have been working ALL MORNING on designs, and deleting in appropriate fields. I JUST DON'T UNDERSTAND!

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