Marinda avatar image
Marinda asked

OTP not received (based in South Africa)

Hi there

I am based in South Africa, but have a bank account in the UK. I would like to add my UK bank details as a payment option on my developer console, but I am unable to receive an OTP sent to my South African mobile phone (Why, I don't know. When I log into I receive OTPs sent to my phone, but not if I log into

My question is this: is there another way of typing in your bank details, other than needing to receive and OTP pin?

I have opened up a case with support but they are really struggling to solve it. Perhaps there is an obvious solution which I don't know of?

Thank you for the help.


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