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Ed8513 avatar image
Ed8513 asked

The submit button not working, ''grey'' when trying to submit a new design

So I tried selecting/deselecting products, removed special characters from description/title, removed the UK/Germany from the regions and so on. Nothing seems to work, What is going on?

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Pearl Deans avatar image Pearl Deans commented ·

I've been having the same problem with my newest design. Uploaded it and tried to publish Thursday, June 11. Tried using old titles and bullet points, just to check for errors. Nothing seems to work. Cut down on the number of colors, made sure I was just publishing to the .com, etc. I saved the new design as a draft and have been trying to publish everyday since Thursday. What's going on?

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Ed8513 avatar image Ed8513 Pearl Deans commented ·

It seems that Merch has frozen all new uploads. The bad part is that they won't say when we will be able to upload again.

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JoninSho avatar image JoninSho commented ·

I had the same problem at first. I resolved it by selecting only one market, and one product (last I knew only t-shirts are being published at this time). Make sure you have either a brand name or N/A in the brand field and that all fields are filled in. Hope this helps!

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1 Answer

Ciccagi avatar image
Ciccagi answered

Did you check german language spaces? if you select to sell in the German market you need to write something there before you can push the button

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