question

newuser-1fdc6aeb-d767-4993-bf51-f01d74a04c30 avatar image

Echo Show 8, Recently Played list and Spotify

Hi all,


First post here. Spent the last 1.5hrs on the phone to Amazon about this issue. And countless more trawling the internet and troubleshooting for myself. As well as having replacement devices delivered and 4 factory resets. Thought I'd visit a few forums to see if anyone has a fix. Amazon telephone support have come up with nothing so far.


Basically the issue relates to my Show 8 and "Recently played music". Sample image below:

When the music source is Spotify I get an error stating that the "Skill is not longer available and to enable it in the Alexa App". I have Connect for Spotify enabled at the request of Amazon Customer Services. No joy with that. My default music provider is Spotify.

If I ask Alexa to play music it does (from Spotify) without an issue. All other music sources are fine from the recently played list. Radio Stations, Amazon Music play when I click them on the touch screen. Only Spotify has the issue.

My young kids like the same songs and it would be great if they could use this feature.

Any help would be greatly appreciated.

Cheers

Chris

skillecho show
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1 Answer

newuser-0788e4af-8099-407e-adda-0d8e699e27c1 avatar image
newuser-0788e4af-8099-407e-adda-0d8e699e27c1 answered

I'm having the exact same issue. I've tried disabling Spotify and revoking access and reconnecting but no joy. I can play with voice commands but not from recently played.

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