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Abhijit Sojitra asked

Getting the null response while calling getAlexaProfile using Android Linkplay Alexa Library

Android Version: 10

Android device: Google Pixel 3XL

Linkplay Library: linkplayalexa-release.aar

Network: same Wifi network in android device and hardware device

Currently, we are facing the issue when the android application tries to get Alexa profile from a hardware device by using 'AlexaRequestAction.getAlexaProfile(AmazonAccountFragmentActivity.this, ipAddress, serial, profileListener);' of android Linkplay Alexa library. And sometimes we getting a null response with onSuccess listener

Does anyone have the same problem while fetching getAlexaProfile from a hardware device? And also I want to know, In which case is the Linkplay library getting a null response?

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