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Picpol2 asked

Where do the support requests end up that where submitted via the Alexa app or the Alexa website?


I got a bad rating for my skill, because the user complains that his support requests have been unanswered.

After receiving no support request, I suspect he made the support requests through the Alexa app or the Alexa website.

Will I, as a skill developer, be notified about these requests (via email?) Or can I view these submitted requests somewhere (developer website)?

Best Regards


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