question

newuser-06f70c99-b548-4d62-a8b4-ac576691ee0d avatar image
newuser-06f70c99-b548-4d62-a8b4-ac576691ee0d asked ·

Functionality validation was skipped for this app submission.

Dear Support, I have sent couple of contact email to the support with no response, is about my apps , was approved, but i never get listed on the fireTV , Please let me know what is going


my case number is 6562043851

Please let me know what to do we have tested this apps on various android devices and it work fine


apps
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Ronnie avatar image
Ronnie answered ·

Hi,

Thanks for posting to the forums. Since this issue is app specific, please await a reply on the case you've opened.

Just to note, if you need to provide testing credentials, permanent credentials are the most useful as these will provide consistent access to your app for our testers. Testing credentials can be added to your app submission under the "Testing Instructions" section of your submission's "APK Files" tab. Please note that this tab can only be updated when your app is not in "Live" or "Suppressed" status.

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hotlittlewhitedog avatar image
hotlittlewhitedog answered ·

Yop Guys, I think I have the same problem with my app.

https://forums.developer.amazon.com/questions/217657/unable-to-solve-functionality-validation-passed-14.html

(under moderation)

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newuser-06f70c99-b548-4d62-a8b4-ac576691ee0d avatar image
newuser-06f70c99-b548-4d62-a8b4-ac576691ee0d answered ·

We have provoded the various test account, and uptill now no test was performe because the test code is still showing not being use. The apps is just there since Nov 4 when it was approved with Functionality validation was skipped for this app submission. This apps cannot be found on any amazon devices, saying imcompatible


Please help me look in to this case

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newuser-06f70c99-b548-4d62-a8b4-ac576691ee0d avatar image
newuser-06f70c99-b548-4d62-a8b4-ac576691ee0d answered ·

We have provided the various test account, and uptill now no test was performe because the test code is still showing not being use. The apps is just there since Nov 4 when it was approved with Functionality validation was skipped for this app submission. This apps cannot be found on any amazon devices, saying imcompatible


Please help me look in to this case

10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.