question

newuser-5e7fed4f-0403-41c8-80d2-5d011edee144 avatar image
newuser-5e7fed4f-0403-41c8-80d2-5d011edee144 asked ·

Partial Quantity ShipperTrackingNumber (method: submitFeed)

Hello,


for example I've got an order with 3 position.


  1. ArticleNo 4711, ordered quantity 4, AmazonOrderItemCode:123
  2. ArticleNo 4712, ordered quantity 2, AmazonOrderItemCode:456
  3. ArticleNo 4713, ordered quantity 1, AmazonOrderItemCode:789


Now, I want to use the submitFeed method, but it is not possible to transfer partial articles in one package. example

        $link = "https://mws-eu.amazonservices.com/Feeds/{$param['Version']}?"; 


<?xml version="1.0" encoding="UTF-8"?>
<OrderFulfillment>
    <AmazonOrderID>306-000000-000000</AmazonOrderID>
    <FulfillmentDate>2019-10-23T17:22:13Z</FulfillmentDate>
    <FulfillmentData>
        <CarrierName>GLS</CarrierName>
        <ShippingMethod>Standard</ShippingMethod>
        <ShipperTrackingNumber>66666666666</ShipperTrackingNumber>
    </FulfillmentData>
    <Item>
        <AmazonOrderItemCode>123</AmazonOrderItemCode>
        <Quantity>2</Quantity>
    </Item>
</OrderFulfillment>


The trackingNumber 66666666666 has got only 2 of 4 items. I get always an error:

<Result>
                <MessageID>1</MessageID>
                <ResultCode>Error</ResultCode>
                <ResultMessageCode>18028</ResultMessageCode>
                <ResultDescription>The data you submitted is incomplete or invalid. For help fixing this, see
                    http://sellercentral-europe.amazon.com/gp/help/30721</ResultDescription>
                <AdditionalInfo>
                    <AmazonOrderID>306-8731956-2581944</AmazonOrderID>
                </AdditionalInfo>
            </Result>

If I change the quantity to 4, I get a success message.


Could you help me please? And sorry for my bad english.


aws
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1 Answer

Levon@Amazon avatar image
Levon@Amazon answered ·

Hi there,

Thanks for posting! Please note that this space is meant for Amazon Appstore developers of Android apps, Alexa Skills, and PC/Mac submissions, as well as Merch by Amazon content creators, to post and discuss questions related to their respective programs. We are unable to assist with questions related to Seller Central, including Marketplace order API integration and RSS feeds questions.

For assistance about API integration for Amazon Seller or Marketplace, please contact the support team at:
https://sellercentral.amazon.com/gp/mws/contactus.html

For assistance about Amazon Associates / affiliate program, please contact the support team at:
https://affiliate-program.amazon.com/contact

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