question

Anu avatar image
Anu asked

Intent working on simulator not on real device

I'm working on the development version of my skill.

Live version has only one intent I've added a new Intent in the dev version but when I try to invoke that intent , it gets resolved to the old Intent on echo devices but resolves to the new intent properly when using Simulator.

Can you please take a look and let me know what I should do to fix this issue.

My skill id is 'amzn1.ask.skill.ecb9e18a-8d8f-4313-b2e5-79ad1f24ddc0 '


Thank you,

Anu

alexa skills kitalexa simulator
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Rokas avatar image
Rokas answered

If you add new intents in dev skill, you have to pass certification for them to go live in your production skill. At least this what I guess is the problem from the way you explained it.

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Anu avatar image
Anu answered

I've enabled skill testing for 'Development' version .

Developer console says 'When test is enabled, you can interact with the selected stage of your skill in the Alexa simulator and on all devices linked to your Alexa developer account '

And I'm using my developer account on these devices. I know it's the new version when the skill starts since the LaunchIntent is diff in the dev version. It's just that the new Intent that I added is not getting resolved properly.

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Akshita avatar image
Akshita answered

I know it is a temporary solution, but try changing the invocation name a bit in the development version. If that resolves your issue then its worth a try. Also disable the live skill and enable the one in the development stage. Change the invocation name to original one after you have done testing.

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newuser-54eee9d1-b3d9-4e04-bc72-cf4692d87348 avatar image
newuser-54eee9d1-b3d9-4e04-bc72-cf4692d87348 answered

I believe RokasV's suspicions are correct, you made changes to your development skill but did not submit those changes for certification again which means the live skills will not get updated. This has to be done every time you change your skill.

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