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trhsy asked ·

DeleteReport delete my device server is unresponsive

1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".

2. I want to remind you that "device is unresponsive", what do I need to do?


smart homeworks with alexa
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1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".

2. I want to remind you that "device is unresponsive", what do I need to do?

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After having sent the DeleteReport, does your skill receive any request upon opening the device from the Alexa App?

If you log all the incoming requests you should be able to retrieve that info from CloudWatch.

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trhsy avatar image trhsy Gaetano@Amazon ♦ ·

Hi Gaetano,
After having sent the DeleteReport, When I opened the device from the Alexa application, my skills did not receive any requests.


This is my parameter for sending DeleteReport.

I printed the message on the first line of index. JS of the lambda function, and I didn't see it appear in CloudWatch after executing DeleteReport.


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trhsy answered ·

1. In my program, I deleted the device and actively called "Delete Report" to return success; however, the Alexa device interface prompted "server is unresponsive".

2. I want to remind you that "device is unresponsive", what do I need to do?

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Sean answered ·

i have same banner tip,how to fix ?

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trhsy answered ·

In the WWA authentication process

Procedure:

1. Delete device from 3 Party app by swiping left on the device and selecting Delete.

2. Perform a device discovery in Alexa Smart Home

Expected Result: The banner "Device is unresponsive" is displayed on the device control page within the Alexa mobile app.

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How can I meet the requirements of WWA?

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trhsy answered ·

Am I missing something? I have reviewed the Documentation many times and I can't find the issue.

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Sean answered ·

Hi,@Tsuneki,i am getting the same error,how to fix it?

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trhsy answered ·
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trhsy answered ·

we do support the proactively state reporting,But after the success execution of "alexa. deleteReport", the Alexa device list displays a banner prompting "server is unresponsive"

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trhsy answered ·

I'd sent several emails to wwa-support@amazon.com,wwa-beta@amazon.com ;never got a response, my email address is trhsy_fan@163.com, could you help me?

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trhsy answered ·

urgent!It's almost time for my WWA certification test. Can someone help me?

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newuser-cd20fb59-081f-4444-a7c5-90f371c295bd answered ·

Same issue. I tried rediscovery after deleting devices does not work. My apple smart phone has no issue at all!

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Hi,

please open a thread with your skill-id and some steps to reproduce the issue.

Thanks.

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