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Tere avatar image
Tere asked ·

Centering Design with Template

Amazon by Merch newbie here. Image was centered properly with the Merch Template but design upload view on the t-shirt is off-centered on. Didn't want to upload more until I get this answered. If digital printing with no quality control they will print off center and don't want that to happen. I want to delete the uploaded design but can't. It is under review. Can I delete after the review is complete?

helphow-touploaddesign
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Elizabeth@Amazon avatar image
Elizabeth@Amazon answered ·

Thank you very much for your question. While you won't be able to delete a design during the review process, if you're not happy with the placement of the design on the published detail page you're always welcome to delete the design and upload your updated image file to a new product if you'd like to do so.

If you'd like to have a chance to review a printed product before the design is publicly available on Amazon, you can use the sample option to upload your design as a private link and purchase one for yourself.

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Tere avatar image
Tere answered ·

Hi Elizabeth,

This didn't answer my question. Your dashboard view "appears" to be off-centered even though the design was perfectly centered in the template. I don't want customers complaining or returning product if it is not accurate. Is there quality control to check if design is centered while printing and before shipping to customers?

Thank you

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Ricardo Almeida avatar image
Ricardo Almeida answered ·

I think you should do a forum research before flooding the first page with your question.


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@Ricardo Almeida I did search my questions but didn't find anything specific to help me.

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ScottFromWyoming avatar image
ScottFromWyoming answered ·

The mockups do tend to look low and sometimes off-center. They print fine.

What's more likely, though, is that a designer creates art that's "mathematically" centered but due to the content of the design, feels "heavy" to one side or the other and this imbalance is only noticeable when placed on a t-shirt. This design needs to be adjusted left or right manually, by eye, so that it looks correct.

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@ ScottFromWyoming Yes, I do that often. But just wasn't sure if it was going to print exactly how we see it on the placement file. Thank you! Happy that I'm finding the answers to my questions.

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Some variance is to be expected but I did a test print on a Zip Hoodie, where I made a design that's positioned right up to but not on the zipper. There was about 3mm gap built into the design, and it printed with the zipper right in the middle of that gap. So I don't think it's a problem, although the zip hoodie printer might see the design and realize it needs to be centered more precisely than a typical shirt. Where a design can be pretty far off-center and people won't notice, once it's on a typical lumpy human.


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Tere avatar image
Tere answered ·

Back to this and lots of questions.... I am uploading a design that is accurately centered (and visually) in my file but it appears on the template off centered to the left. Is the standard tee template accurate? Will the printing have quality control on the centering? Should I go by what I see visually and reposition so it 'appears' centered in the template? Hope this makes sense. Thank you!

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When you say "template," do you mean the mockup of your shirt when you're uploading it? THAT is not accurate. I think the mockups on the listing page are more accurate but who can tell? Your design will be scaled down to fit different products, so all of this is a leap of faith. See my comment above about printing on the zip hoodie: The printing aligned with absolute precision; I expected the centerline of the art to drift to one side or the other but it didn't. So I would expect the pixel 2250 of your 4500px art to be right on the centerline of the garment.

At this point, though, you should design a file that can test all of your questions in one shot, upload it, print it, and see what happens.

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Tere avatar image Tere ScottFromWyoming ·

Yes, I mean the mockup in the Merch upload. I don't know whether to trust it. My question is do I make adjustments on the center according to what I am seeing on Merch mockip and uploads? Or do I do an accurate center in my file? I am waiting to upload a design until I am sure. Is there quality control when the shirts are actually printing or is it all automated with 'no human' attention?

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