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Elizabeth@Amazon avatar image
Elizabeth@Amazon asked

7/9/19: Announcement: Delayed Payments for Merch by Amazon in EU Marketplaces

7/10 Update: If you did not receive UK or DE payments for May royalties, they will be reissued on July 11th and should be deposited in your account by July 19th.


Hi Everyone, this announcement is to let you know that we are aware of a delay in May royalty payments affecting Content Creators being paid from EU marketplaces and are working with our banking partners to resolve this issue quickly. We will provide an update within 24 hours. We apologize for the delay and thank you for your patience.

merch by amazonpaymentsannouncement
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Your support team not helping. Compared to aws support and other Amazon support. Merch support needs to step up the quality.

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newuser-4b837a94-50d6-46aa-9c7d-970db3dad62d avatar image
newuser-4b837a94-50d6-46aa-9c7d-970db3dad62d answered

Thanks Elizabeth for this update i was getting worried :)

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newuser-4c1a2355-d1dd-4922-acbc-a24db840dc88 avatar image
newuser-4c1a2355-d1dd-4922-acbc-a24db840dc88 answered

Thanks, I was getting worried too.

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newuser-4c59a436-c30e-456b-af44-7bec867d52fb avatar image
newuser-4c59a436-c30e-456b-af44-7bec867d52fb answered

Can you let us know what the issue is?

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