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David avatar image
David asked

App shows as supporting a device in developer console, but not in the store

In the developer console, my app shows as supporting the Fire 7 (2017) - KFAUWI. When I search the app store on this device the app is not listed. When I find the app in a browser on Windows on the Amazon web site, it shows as not available for this device. The app is called Wixie and the developer is Tech4Learning. I am not sure where to even begin to troubleshoot this. Any information would be helpful. Thanks.

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1 Answer

Ronnie avatar image
Ronnie answered

Hello,

Thanks for posting to the forums. Since your question is app specific, please contact us through our contact-us form for further assistance: https://developer.amazon.com/support/contact-us

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