question

newuser-4b837a94-50d6-46aa-9c7d-970db3dad62d avatar image

Hi, No Payment Received from Amazon DE and UK, Please Help!

Dear Elizabeth,

I did not recieve my Royalties payment to Payoneer account from Amazon DE and UK for the month of June :( Its already the 7th of July today. Please advise.

No issues with my payment from Amazon.com though, received that on time

paymentsroyalties
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Elizabeth@Amazon avatar image
Elizabeth@Amazon answered

7/10 Update: If you did not receive UK or DE payments for May royalties, they will be reissued on July 11th and should be deposited in your account by July 19th.

Thank you very much for bringing this to our attention. We are aware of a delay in May royalty payments affecting Content Creators being paid from EU marketplaces and are working with our banking partners to resolve this issue quickly. We will provide an update within 24 hours. We apologize for the delay and thank you for your patience.

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Juna Duncan avatar image
Juna Duncan answered

Same here. I surprised there is now answer on this.

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newuser-15c53eb0-3056-4159-b24c-f43cb8350883 avatar image
newuser-15c53eb0-3056-4159-b24c-f43cb8350883 answered

Me too. Same situation.

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newuser-5b16c084-9b70-45e1-9ff6-167e55aee828 avatar image
newuser-5b16c084-9b70-45e1-9ff6-167e55aee828 answered

me to, I think it is late for alot of people, but they will come at one point

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lawrence westfall avatar image
lawrence westfall answered

No payment from UK either. Got the remittance email. but no payment.

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newuser-dacab287-f1c7-4bf3-bf77-5a6d593d6587 avatar image
newuser-dacab287-f1c7-4bf3-bf77-5a6d593d6587 answered

same here, for UK

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amazoncustomer avatar image
amazoncustomer answered

Ditto. Probably some issue and they will all come in at once or they will tell us how to resolve

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chee chiaw avatar image
chee chiaw answered

Same. Sent in support ticket but not getting any reply.

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Faeryamos avatar image
Faeryamos answered

No payment here for UK and DE. It's the 9th. 6 business days. I'm receiving no responses either. Are we going to get our money???

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MaxCat avatar image
MaxCat answered

Yep just checked by bank account and neither the UK or DE payments have posted yet. There must be some sort of issue because mine have always posted the same time as the US payment and that posted on July 1st for me.

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