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question

David Ford avatar image
David Ford asked

DoorbellPress event return 202 but there is no chime. Communication is enabled. (Discovery response and Skill id included)

Gaetano@Amazon

Jason@amazon

Anand@Amazon


Here is my skill id: amzn1.ask.skill.90e70169-5aa2-4782-bf03-e452025c6332

Here is my device discovery response:

{

"event": {

"header": {

"namespace": "Alexa.Discovery",

"name": "Discover.Response",

"payloadVersion": "3",

"messageId": "140230ea-dcc9-41c3-bd49-eb0d21d2abf4"

},

"payload": {

"endpoints":

[

{

"endpointId": "frontDoorBell",

"manufacturerName": "DAFORD.com",

"friendlyName": "front door",

"description": "Alexified doorbell",

"displayCategories": ["DOORBELL"],

"cookie": {},

"capabilities":

[

{

"type": "AlexaInterface",

"interface": "Alexa.DoorbellEventSource",

"version": "3",

"proactivelyReported": True

}

]

}

]

}

}

}


Here is my DoorbellPress event:

{

"context": { },

"event": {

"header": {

"messageId": "9eac4fa2-9de0-4e75-ac38-9dde79abb1bd",

"namespace" : "Alexa.DoorbellEventSource",

"name": "DoorbellPress",

"payloadVersion": "3"

},

"endpoint": {

"scope": {

"type": "BearerToken",

"token": token

},

"endpointId": "frontDoorBell"

},

"payload" : {

"cause": {

"type": "PHYSICAL_INTERACTION"

},

"timestamp": datetime.datetime.now().isoformat()[0:-4] + "Z"

}

}

}

devices
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Anand@Amazon avatar image
Anand@Amazon answered

Hello there,

Thanks for reaching out to us.

There is no issue in provided Discovery Response and DoorbellPressEvent JSON payload.

But you also have to enable "Doorbell Press" option in Alexa app endpoint settings and choose Doorbell sound as per your choice.

Refer this demo endpoint screenshot for more details.


doorbell-endpoint.jpg (122.3 KiB)
4 comments
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Ian avatar image Ian commented ·

Is it possible to enable the "doorbell press" option through the discovery / addupdate report or some other way?

Some customers forget to do this, so I was hoping to automate this

0 Likes 0 ·
Anand@Amazon avatar image Anand@Amazon ♦ Ian commented ·

Hey there,

Currently this feature is not supported but you can submit this idea to our idea space for our product team.

0 Likes 0 ·
tonlyiot avatar image tonlyiot commented ·

My prompt when entering the interface: Something went eromg。

What is the reason?

0 Likes 0 ·
darronaustin916 avatar image darronaustin916 commented ·

Hello!

Appreciate your response and clarification. I'll make sure to enable the "Doorbell Press" option and customize the sound accordingly in the Alexa app. Also, thanks for the demo endpoint screenshot for a clearer understanding.

0 Likes 0 ·
newuser-fd40dbde-f72a-4a82-a0f3-6c5d8066ed50 avatar image
newuser-fd40dbde-f72a-4a82-a0f3-6c5d8066ed50 answered

Can this step only be done on the alexa app? Can the web app do it?

1 comment
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Anand@Amazon avatar image Anand@Amazon ♦ commented ·

This step can only be done in Alexa app.

0 Likes 0 ·
darronaustin916 avatar image
darronaustin916 answered

Hello!

Appreciate your response and clarification. I'll make sure to enable the "Doorbell Press" option and customize the sound accordingly in the Alexa app. Also, thanks for the Chamberlain demo endpoint screenshot for a clearer understanding.

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.