question

Jeong Su Jeon avatar image
Jeong Su Jeon asked

APL Video ControlMedia command

Hello,


I've found a bug regarding PlayCommand. When I send the command that looks like below as a part of response to "Resume" a video that is paused on the screen, it doesn't seem to resume at all on real devices. However, it works flawlessly on the simulator (developer.amazon.com)

{  
"type": "ControlMedia",  "componentId": "APLVideo",  "command": "play"
}


Steps to reproduce:

1. Attach APL video with component ID: "APLVideo" on your render directive

2. User says "Pause"

3. Alexa responds with

{  
"type": "ControlMedia",  "componentId": "APLVideo",  "command": "pause"
}

in the reponse.

4. User says "Resume"


Expected behaviour:

The video resumes from the paused moment.


Observed behaviour in Echo Show or Echo spot

The video remains paused


Observed behaviour in Simulator

The video resumes from the paused moment


For now, the current work around is to send another render directive to "play" the video using the offset to "resume", but this solution isn't clean as the user briefly sees "black screen" for a split second while the video reloads.


alexa skills kitapl
1 comment
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Gaetano@Amazon avatar image Gaetano@Amazon ♦ commented ·

Hi,

thanks for your patience.

The issue has been resolved, please leave your device idling for a few hours in order to receive the update and try again.

Kind regards,
Gaetano

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1 Answer

Gaetano@Amazon avatar image
Gaetano@Amazon answered

Hi,

thanks for reporting this.

We've been able to reproduce the issue and our internal team is working on it.

Kind regards,
Gaetano

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