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Sweet Produce avatar image
Sweet Produce asked

How do we see what shirt sold on Merch?

I cannot for the life of me figure out how to see what shirt I have actually sold.. I have about 8 shirts. My first sale was last week some time, my royalties are in the negative (so is everyone else) and I cant figure out how to see jack shit as far as what shirt sold, who it went to, where my actually accounts payable page is, hits or comments, or reviews.. etc.... I downloaded my CSV. but it shows nothing.. Please help this Noob!!!
merch by amazon
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5 Answers

Leia@Amazon avatar image
Leia@Amazon answered
Sweet Produce, you will not be able to see any customer information regarding the shirt sale but you will be able to see the design and size which sold and the date it shipped once the fulfillment process is complete. To see sales, under the Analyze tab select Products (the default view) and change the dates to reflect the first date you published on Amazon.com. For a list of the royalties you will receive, under the Analyze tab you want to select Earnings and then select the month when it is available.
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Sweet Produce avatar image
Sweet Produce answered
When I go to my Dashboard I hover over the Products Sold / Purchases / Royalties area and it doesn't do anything.. That's the only area I see that I could be able to find out what shirt sold.. See my screen shot below.
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Sweet Produce avatar image
Sweet Produce answered
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El Conde avatar image
El Conde answered
Click on "Analyze" located in the top menu. Once there you can view sales by day, week, or month by adjusting the calendar.
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John Adams avatar image
John Adams answered
What El Conde said. You can even download the CSV file and import it into a spreadsheet to analyze the data even further.
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