question

newuser-ac85f6c4-f029-4ec3-b894-1e97220e71a6 avatar image

Impossible to detect an intent on a specific utterance

I have one utterance : "I want to call"

I want it to be bound to the specific intent : "call"

But I have another intent "detail" with utterrance like "I want his phone number", "I want his address" ...

The model is always detecting "detail" as an intent.

I put the exact utterance "I want to call" for the intent "call", but it is still detecting "detail". What can I do to return "call" for this utterance.

Moreover, "utterance profiler" returns "call" whereas the test tab returns "detail". Why ?

intents
10 |5000

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