Suddenly receiving "The requested skill did not provide a valid response" error

Question

question

newuser-d1ba3e5d-22db-465e-941e-9a760e0fda14 asked Mar 11, '19

Suddenly receiving "The requested skill did not provide a valid response" error

Recently, as in the last few days, I have been getting this error after a DirectiveService is called. Alexa terminates but I can see in the CloudWatch logs that the Lambda is still running. What could this be? This error now affects a month of work when previously worked perfectly.

alexa skills kit alexa alexa simulator

2

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Anastasiia-6847a7b6-ccc8-4b55-86a8-0b05801260eb commented · Mar 19, 2019 at 06:59 PM

Recently I got it too.

Only in devconsole

In cases when the response wasn't returned in time and I expected to get timeout message

0 ·

Gaetano@Amazon ♦ Anastasiia-6847a7b6-ccc8-4b55-86a8-0b05801260eb commented · May 03, 2019 at 04:03 PM

Hi,

please share your Skill-ID as well so we can have a look at it.

Thanks,
Gaetano

0 ·

Answer 1 · 2019-03-14T14:08:52Z

Gaetano@Amazon answered Mar 14, '19

Hi,

can you please share the skill-ID and the JSON input/output generated from this interaction?

Thanks,
Gaetano

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Answer 2 · 2019-05-07T16:55:24Z

newuser-ca8d62f3-7aa7-4cdc-ae7d-7997a105d963 answered May 7, '19

I am late comer here. Just started learning Alexa skill dev. I also have started getting the same message suddenly. My Skill ID is amzn1.ask.skill.bdb88b1b-5a4a-4b37-9b63-71e78337bbca.

And here is the JSON output:

{
    "version": "1.0",
    "session": {
        "new": false,
        "sessionId": "amzn1.echo-api.session.beca8832-50fe-4d17-96a4-30c855b18a4f",
        "application": {
            "applicationId": "amzn1.ask.skill.bdb88b1b-5a4a-4b37-9b63-71e78337bbca"
        },
        "user": {
            "userId": "amzn1.ask.account.AEG2YALM6KQANVKR3YSUWKVN5DCKE66NJKN23SZIKRKZCVTU67E2JBZ5STPFIN325WNGGO5Z73FMVVL5X2SVEM27YEPD5VFNMPVDQSQK5XYW3NXOXSEIK6YPHE5HTZLGLCWW4VVQHLYECL6YBLG4XOTM2HTV5VCCQMPLVCIATFRSNS4DLHJFLY32JHD5N5MAPFBNRVN3YV7B53A"
        }
    },
    "context": {
        "System": {
            "application": {
                "applicationId": "amzn1.ask.skill.bdb88b1b-5a4a-4b37-9b63-71e78337bbca"
            },
            "user": {
                "userId": "amzn1.ask.account.AEG2YALM6KQANVKR3YSUWKVN5DCKE66NJKN23SZIKRKZCVTU67E2JBZ5STPFIN325WNGGO5Z73FMVVL5X2SVEM27YEPD5VFNMPVDQSQK5XYW3NXOXSEIK6YPHE5HTZLGLCWW4VVQHLYECL6YBLG4XOTM2HTV5VCCQMPLVCIATFRSNS4DLHJFLY32JHD5N5MAPFBNRVN3YV7B53A"
            },
            "device": {
                "deviceId": "amzn1.ask.device.AFXLD474IMHMD5V35NT2ZNUD5YLK2LTEJZUMO6DS2MY7ANONMZDZ67C3MU44OBJ6B5N4TPOXIJ64FBEFEOVOB2K4SSYEN3VTRSIHZETNTBNCDYUG6RGFIOKH7S7OBID6CG3WIHB774LNO4CFKWFUXYSNHD5HIAAXCEDKZ3U4EN7QB6EN4RRHQ",
                "supportedInterfaces": {}
            },
            "apiEndpoint": "https://api.amazonalexa.com",
            "apiAccessToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6IjEifQ.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.UyCg4MXlOe16SlOyJnjAIiHzVpdLkRjd-izoKkUnGqiyZ0L_5eUpg8tKvVrCvTLNMtJS6ElksxgVfuLcNeOIwSbXtYCOXcSLRYbpcpgFI6oeamOZ2Yo-UMDEjzYi75fABuJyUJyZxp-Pieer8PMZO4G9-5zJXCVY2x3M_dmlpX23UBJDpW0DKddvAOzConmwgdaf3v_EWfc2q8BaCQIM950rEUbejOa08_AwE5CsqjNA9sD22QduE5hs09RV4-F-kU1zKvwwyDVDKyOkdFZQFEmCTC11_jI64re9c22e-hYR4leIE5XntNApMgtwaL-tHyjsJzVDVDfZd2q3w6wxYA"
        },
        "Viewport": {
            "experiences": [
                {
                    "arcMinuteWidth": 246,
                    "arcMinuteHeight": 144,
                    "canRotate": false,
                    "canResize": false
                }
            ],
            "shape": "RECTANGLE",
            "pixelWidth": 1024,
            "pixelHeight": 600,
            "dpi": 160,
            "currentPixelWidth": 1024,
            "currentPixelHeight": 600,
            "touch": [
                "SINGLE"
            ],
            "video": {
                "codecs": [
                    "H_264_42",
                    "H_264_41"
                ]
            }
        }
    },
    "request": {
        "type": "SessionEndedRequest",
        "requestId": "amzn1.echo-api.request.c7b1b910-6309-48aa-af35-10ac0a20b5da",
        "timestamp": "2019-05-07T14:55:10Z",
        "locale": "en-US",
        "reason": "ERROR",
        "error": {
            "type": "INVALID_RESPONSE",
            "message": "An exception occurred while dispatching the request to the skill."
        }
    }
}

1

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Rokas commented · May 07, 2019 at 05:33 PM

It means that there is probably an issue with your code, that while response was being prepared your code threw an exception, which you didn't handle. I suggest to yo to create a new topic and add more details, maybe some code, what is going on. are there any logs in the cloudwatch, etc. etc. The more details you provide, the easier it will be to help you. Good luck.

-1 ·

Answer 3 · 2019-05-08T13:19:57Z

newuser-0549d7f1-4099-4eaa-92df-a66983ab4aa0 answered May 8, '19

I am also getting this error message since last 2 days. What is the resolution for this issue?

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Answer 4 · 2019-05-08T13:42:28Z

newuser-0549d7f1-4099-4eaa-92df-a66983ab4aa0 answered May 8, '19

My issue got resolved. I did a rebuild and redeploy of the code. When the issue was there, the JSON output was coming as null. I seemed as some issue with the Lambda.

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Answer 5 · 2019-06-11T03:35:40Z

iandavidbanks answered Jun 11, '19

I had this issue as well. Turns out it (for me) was an issue with multiple AWS profiles. I've got a personal AWS account and one for work. I accidentally deployed the skill to my personal account and since I test both with my personal Amazon email account the duplicate skills were conflicting. I had to delete the Alexa skill from my personal account and then re-deploy and that fixed the issue for me :)

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Answer 6 · 2019-06-13T14:53:25Z

上海开市场调研服务费发票 answered Jun 13, '19

I am also getting this error message since last 2 days. What is the resolution for this issue?

1

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Gaetano@Amazon ♦ commented · Jun 14, 2019 at 09:51 AM

Try to re-deploy your lambda function, if that doesn't solve the issue please open a thread with your skill-ID and some steps to reproduce.

Thanks,
Gaetano

0 ·

Answer 7 · 2020-07-09T17:15:10Z

newuser-7918995c-9b28-47f3-8743-7669187b84a8 answered Jul 9, '20

Hi Team,

I am getting below error :

Skill Invocation : Open p. m. i.

response : The requested skill did not provide a valid response.

Multiple json inputs are formating.

Input 1:

{

"version": "1.0",

"session": {

"new": true,

"sessionId": "amzn1.echo-api.session.fbb32e79-754c-48af-a09b-ef218d79661f",

"application": {

"applicationId": "amzn1.ask.skill.47a2713f-f9f3-41da-b086-5c0939e3183f"

},

"user": {

"userId": "amzn1.ask.account.AE3LEA6NTFZX447EZVZEVRUNXXHBCS45SPDV75OCOC7Q3MLZBPRKHB5VY7TAGYDWTCYDKDQVJZLFNNJUZVWWY52QESERHWXSQIKXH6FTFJFDAS446LAI4XCBFSCS72Q62XRZ33I54CDOJZLVSH5IAECN2F6HWXVQLY3CMBPEU2C2SSQHEYYID53QE6MJ6YNMSXOXA47DAIFRR4Q",

"accessToken": ""

}

},

"context": {

"System": {

"application": {

"applicationId": "amzn1.ask.skill.47a2713f-f9f3-41da-b086-5c0939e3183f"

},

"user": {

"userId": "amzn1.ask.account.AE3LEA6NTFZX447EZVZEVRUNXXHBCS45SPDV75OCOC7Q3MLZBPRKHB5VY7TAGYDWTCYDKDQVJZLFNNJUZVWWY52QESERHWXSQIKXH6FTFJFDAS446LAI4XCBFSCS72Q62XRZ33I54CDOJZLVSH5IAECN2F6HWXVQLY3CMBPEU2C2SSQHEYYID53QE6MJ6YNMSXOXA47DAIFRR4Q",

"accessToken": ""

},

"device": {

"deviceId": "amzn1.ask.device.AEXZZ5NTX52QIL7X445BEUFTAYNYEB2FY25COXIJFAD2HBV4XZLLOMIXSNBFHGGEELAQSJPAFRG4KZAUTZXZZQICUXROHAZRQJJ5LZBMUHELE3IAZLG7UVACBQK2PZRCG6XMNO5CLFS6AWKKUS2GFGUNIEA7EXCVHTREOFMEH3TVSI5VV3YGQ",

"supportedInterfaces": {}

},

"apiEndpoint": "https://api.eu.amazonalexa.com",

"apiAccessToken": ""

},

"Viewport": {

"experiences": [

{

"arcMinuteWidth": 246,

"arcMinuteHeight": 144,

"canRotate": false,

"canResize": false

}

],

"shape": "RECTANGLE",

"pixelWidth": 1024,

"pixelHeight": 600,

"dpi": 160,

"currentPixelWidth": 1024,

"currentPixelHeight": 600,

"touch": [

"SINGLE"

],

"video": {

"codecs": [

"H_264_42",

"H_264_41"

]

}

},

"Viewports": [

{

"type": "APL",

"id": "main",

"shape": "RECTANGLE",

"dpi": 160,

"presentationType": "STANDARD",

"canRotate": false,

"configuration": {

"current": {

"video": {

"codecs": [

"H_264_42",

"H_264_41"

]

},

"size": {

"type": "DISCRETE",

"pixelWidth": 1024,

"pixelHeight": 600

}

]

},

"request": {

"type": "LaunchRequest",

"requestId": "amzn1.echo-api.request.0d92265a-f99f-47d7-b0fb-1fc6b334cf6c",

"timestamp": "2020-07-09T02:36:49Z",

"locale": "en-US",

"shouldLinkResultBeReturned": false

}

Input 2:

{

"version": "1.0",

"session": {

"new": true,

"sessionId": "amzn1.echo-api.session.fbb32e79-754c-48af-a09b-ef218d79661f",

"application": {

"applicationId": "amzn1.ask.skill.47a2713f-f9f3-41da-b086-5c0939e3183f"

},

"user": {

"userId": "amzn1.ask.account.AE3LEA6NTFZX447EZVZEVRUNXXHBCS45SPDV75OCOC7Q3MLZBPRKHB5VY7TAGYDWTCYDKDQVJZLFNNJUZVWWY52QESERHWXSQIKXH6FTFJFDAS446LAI4XCBFSCS72Q62XRZ33I54CDOJZLVSH5IAECN2F6HWXVQLY3CMBPEU2C2SSQHEYYID53QE6MJ6YNMSXOXA47DAIFRR4Q",

"accessToken": ""

}

},

"context": {

"System": {

"application": {

"applicationId": "amzn1.ask.skill.47a2713f-f9f3-41da-b086-5c0939e3183f"

},

"user": {

"userId": "amzn1.ask.account.AE3LEA6NTFZX447EZVZEVRUNXXHBCS45SPDV75OCOC7Q3MLZBPRKHB5VY7TAGYDWTCYDKDQVJZLFNNJUZVWWY52QESERHWXSQIKXH6FTFJFDAS446LAI4XCBFSCS72Q62XRZ33I54CDOJZLVSH5IAECN2F6HWXVQLY3CMBPEU2C2SSQHEYYID53QE6MJ6YNMSXOXA47DAIFRR4Q",

"accessToken": ""

},

"device": {

"deviceId": "amzn1.ask.device.AEXZZ5NTX52QIL7X445BEUFTAYNYEB2FY25COXIJFAD2HBV4XZLLOMIXSNBFHGGEELAQSJPAFRG4KZAUTZXZZQICUXROHAZRQJJ5LZBMUHELE3IAZLG7UVACBQK2PZRCG6XMNO5CLFS6AWKKUS2GFGUNIEA7EXCVHTREOFMEH3TVSI5VV3YGQ",

"supportedInterfaces": {}

},

"apiEndpoint": "https://api.eu.amazonalexa.com",

"apiAccessToken": ""

},

"Viewport": {

"experiences": [

{

"arcMinuteWidth": 246,

"arcMinuteHeight": 144,

"canRotate": false,

"canResize": false

}

],

"shape": "RECTANGLE",

"pixelWidth": 1024,

"pixelHeight": 600,

"dpi": 160,

"currentPixelWidth": 1024,

"currentPixelHeight": 600,

"touch": [

"SINGLE"

],

"video": {

"codecs": [

"H_264_42",

"H_264_41"

]

}

},

"Viewports": [

{

"type": "APL",

"id": "main",

"shape": "RECTANGLE",

"dpi": 160,

"presentationType": "STANDARD",

"canRotate": false,

"configuration": {

"current": {

"video": {

"codecs": [

"H_264_42",

"H_264_41"

]

},

"size": {

"type": "DISCRETE",

"pixelWidth": 1024,

"pixelHeight": 600

}

]

},

"request": {

"type": "LaunchRequest",

"requestId": "amzn1.echo-api.request.0d92265a-f99f-47d7-b0fb-1fc6b334cf6c",

"timestamp": "2020-07-09T02:36:49Z",

"locale": "en-US",

"shouldLinkResultBeReturned": false

}

Input 3:

{

"version": "1.0",

"session": {

"new": false,

"sessionId": "amzn1.echo-api.session.fbb32e79-754c-48af-a09b-ef218d79661f",

"application": {

"applicationId": "amzn1.ask.skill.47a2713f-f9f3-41da-b086-5c0939e3183f"

},

"user": {

"userId": "amzn1.ask.account.AE3LEA6NTFZX447EZVZEVRUNXXHBCS45SPDV75OCOC7Q3MLZBPRKHB5VY7TAGYDWTCYDKDQVJZLFNNJUZVWWY52QESERHWXSQIKXH6FTFJFDAS446LAI4XCBFSCS72Q62XRZ33I54CDOJZLVSH5IAECN2F6HWXVQLY3CMBPEU2C2SSQHEYYID53QE6MJ6YNMSXOXA47DAIFRR4Q",

"accessToken": ""

}

},

"context": {

"System": {

"application": {

"applicationId": "amzn1.ask.skill.47a2713f-f9f3-41da-b086-5c0939e3183f"

},

"user": {

"userId": "amzn1.ask.account.AE3LEA6NTFZX447EZVZEVRUNXXHBCS45SPDV75OCOC7Q3MLZBPRKHB5VY7TAGYDWTCYDKDQVJZLFNNJUZVWWY52QESERHWXSQIKXH6FTFJFDAS446LAI4XCBFSCS72Q62XRZ33I54CDOJZLVSH5IAECN2F6HWXVQLY3CMBPEU2C2SSQHEYYID53QE6MJ6YNMSXOXA47DAIFRR4Q",

"accessToken": ""

},

"device": {

"deviceId": "amzn1.ask.device.AEXZZ5NTX52QIL7X445BEUFTAYNYEB2FY25COXIJFAD2HBV4XZLLOMIXSNBFHGGEELAQSJPAFRG4KZAUTZXZZQICUXROHAZRQJJ5LZBMUHELE3IAZLG7UVACBQK2PZRCG6XMNO5CLFS6AWKKUS2GFGUNIEA7EXCVHTREOFMEH3TVSI5VV3YGQ",

"supportedInterfaces": {}

},

"apiEndpoint": "https://api.eu.amazonalexa.com",

"apiAccessToken": ""

},

"Viewport": {

"experiences": [

{

"arcMinuteWidth": 246,

"arcMinuteHeight": 144,

"canRotate": false,

"canResize": false

}

],

"shape": "RECTANGLE",

"pixelWidth": 1024,

"pixelHeight": 600,

"dpi": 160,

"currentPixelWidth": 1024,

"currentPixelHeight": 600,

"touch": [

"SINGLE"

],

"video": {

"codecs": [

"H_264_42",

"H_264_41"

]

}

},

"Viewports": [

{

"type": "APL",

"id": "main",

"shape": "RECTANGLE",

"dpi": 160,

"presentationType": "STANDARD",

"canRotate": false,

"configuration": {

"current": {

"video": {

"codecs": [

"H_264_42",

"H_264_41"

]

},

"size": {

"type": "DISCRETE",

"pixelWidth": 1024,

"pixelHeight": 600

}

]

},

"request": {

"type": "SessionEndedRequest",

"requestId": "amzn1.echo-api.request.4b77ee79-3b63-4fbc-b0a4-2392b7329024",

"timestamp": "2020-07-09T02:37:00Z",

"locale": "en-US",

"reason": "ERROR",

"error": {

"type": "INVALID_RESPONSE",

"message": "An exception occurred while dispatching the request to the skill."

}

Input 4:

{

"version": "1.0",

"session": {

"new": false,

"sessionId": "amzn1.echo-api.session.fbb32e79-754c-48af-a09b-ef218d79661f",

"application": {

"applicationId": "amzn1.ask.skill.47a2713f-f9f3-41da-b086-5c0939e3183f"

},

"user": {

"userId": "amzn1.ask.account.AE3LEA6NTFZX447EZVZEVRUNXXHBCS45SPDV75OCOC7Q3MLZBPRKHB5VY7TAGYDWTCYDKDQVJZLFNNJUZVWWY52QESERHWXSQIKXH6FTFJFDAS446LAI4XCBFSCS72Q62XRZ33I54CDOJZLVSH5IAECN2F6HWXVQLY3CMBPEU2C2SSQHEYYID53QE6MJ6YNMSXOXA47DAIFRR4Q",

"accessToken": ""

}

},

"context": {

"System": {

"application": {

"applicationId": "amzn1.ask.skill.47a2713f-f9f3-41da-b086-5c0939e3183f"

},

"user": {

"userId": "amzn1.ask.account.AE3LEA6NTFZX447EZVZEVRUNXXHBCS45SPDV75OCOC7Q3MLZBPRKHB5VY7TAGYDWTCYDKDQVJZLFNNJUZVWWY52QESERHWXSQIKXH6FTFJFDAS446LAI4XCBFSCS72Q62XRZ33I54CDOJZLVSH5IAECN2F6HWXVQLY3CMBPEU2C2SSQHEYYID53QE6MJ6YNMSXOXA47DAIFRR4Q",

"accessToken": ""

},

"device": {

"deviceId": "amzn1.ask.device.AEXZZ5NTX52QIL7X445BEUFTAYNYEB2FY25COXIJFAD2HBV4XZLLOMIXSNBFHGGEELAQSJPAFRG4KZAUTZXZZQICUXROHAZRQJJ5LZBMUHELE3IAZLG7UVACBQK2PZRCG6XMNO5CLFS6AWKKUS2GFGUNIEA7EXCVHTREOFMEH3TVSI5VV3YGQ",

"supportedInterfaces": {}

},

"apiEndpoint": "https://api.eu.amazonalexa.com",

"apiAccessToken": ""

},

"Viewport": {

"experiences": [

{

"arcMinuteWidth": 246,

"arcMinuteHeight": 144,

"canRotate": false,

"canResize": false

}

],

"shape": "RECTANGLE",

"pixelWidth": 1024,

"pixelHeight": 600,

"dpi": 160,

"currentPixelWidth": 1024,

"currentPixelHeight": 600,

"touch": [

"SINGLE"

],

"video": {

"codecs": [

"H_264_42",

"H_264_41"

]

}

},

"Viewports": [

{

"type": "APL",

"id": "main",

"shape": "RECTANGLE",

"dpi": 160,

"presentationType": "STANDARD",

"canRotate": false,

"configuration": {

"current": {

"video": {

"codecs": [

"H_264_42",

"H_264_41"

]

},

"size": {

"type": "DISCRETE",

"pixelWidth": 1024,

"pixelHeight": 600

}

]

},

"request": {

"type": "SessionEndedRequest",

"requestId": "amzn1.echo-api.request.4b77ee79-3b63-4fbc-b0a4-2392b7329024",

"timestamp": "2020-07-09T02:37:00Z",

"locale": "en-US",

"reason": "ERROR",

"error": {

"type": "INVALID_RESPONSE",

"message": "An exception occurred while dispatching the request to the skill."

}

Please help me out howto solve this issue.

1

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Gaetano@Amazon ♦ commented · Jul 16, 2020 at 02:18 PM

Are you still having this error? I've seen you opened a contact-us case as well.

Please let me know, thanks.

Gaetano

0 ·

question