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Local_TV_Guy asked

Video and thumbnails not working when importing from an RSS Feed from Viebit

I am trying to add our Viebit RSS feed to the Amazon Creator app. It's pulling most of the information. I cannot get the thumbnails to appear and I also cannot get the video to play in the preview app. I keep getting "Video Playback Error" An unexpected error occurred".

The VieBit transcoder makes an MP4 with H.264 video and AAC audio.

RSS feed:

*UPDATE: The RSS feed is valid according to castfeed. It is very large, but is valid. Still have no fix. Moved to WASK and am having even more problems.

fire tvfire app builderAmazon Creator
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

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