question

janelson avatar image
janelson asked

Fill rate and eCPM needs to be fixed ASAP.

Hi there. I am still seeing 0.5%(less than 1 percent) fill rate, it was about 50% over a month ago and things were great. Mine is definitely not fixed yet. I am told over and over again that I'm seeing low fill rat because my users are not in the USA, however almost all my users are in the USA. Something is wrong on the Amazon end, and I really hope it can be fixed, or someone who does not copy and paste generic answers will help me out. Thank you!
mobile ads
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janelson avatar image
janelson answered
I would really like an acknowledgement about this so I know to either stop using Amazon Ads or be told that something will be done and just stick through this.
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janelson avatar image
janelson answered
Wow!!! Reply already...
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Amelia@Amazon avatar image
Amelia@Amazon answered
Hello janelson, The Ad Performance report is now operating normally. We apologize for any inconvenience you may have experienced. Please note that ad serving and your actual earning were not impacted. Additional information regarding this issue can be found here https://forums.developer.amazon.com/forums/thread.jspa?threadID=4007&tstart=0
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