question

HannyPeleg avatar image
HannyPeleg asked ·

Live App Testing test stuck in "Processing" state

My test version has been stuck in status 'Processing' since the morning (10 hours~) Is there anything I can do to release it? It doesn't let me create a new test version or remove the currently stuck one.

live app testingprocessing
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Levon@Amazon avatar image
Levon@Amazon answered ·

Hi HannyPeleg,

Thanks for posting! Please login to your Dev Portal account, click on "Contact Us" and specify your app name / ID for which the test is stuck, and we will investigate. Thanks!

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newuser-024c5a98-260e-484a-863e-9c4ee0c46758 avatar image
newuser-024c5a98-260e-484a-863e-9c4ee0c46758 answered ·

Did this get fixed? I'm having the same issue.

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Hi there,

As mentioned earlier, please login to your Dev Portal account, click on "Contact Us" and specify your app name / ID for which the test is stuck, and we will investigate. Thanks!

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