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Wombat avatar image
Wombat asked

Custom Q&A not working - possible country problem?

I created some custom Q&As using the blueprint, and none of them work - when I ask a custom question I get the standard "Hmm, don't know" answer.

A possible indicator to the cause is that I get a warning message on the blueprints website:

"Your Amazon account is set to United Kingdom. To create skills that you can use on your Alexa-enabled devices, your country setting must match your Blueprints website. Please call Customer Service for assistance."

My Amazon account is indeed set to UK, and I live in the UK. My echo dot is here in the UK, and its registered address is my home (in the UK). However, I'm confused by the reference to the Blueprints website, as I can't find any country setting there at all.

Any help would be much appreciated!

echoblueprints
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Wombat avatar image
Wombat answered

Answering my own question in case anyone else runs into the same problem. I was editing the blueprint at blueprints.amazon.com, when I should have been using blueprints.amazon.co.uk.

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thank you so much. i was scratching my head for hours over this!

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edmond avatar image
edmond answered

Brilliant this worked for me I think that this answer should be on the blueprints FAQ page! thank you so much

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newuser-bb7d921d-dc96-4e47-9ebb-bedb33b39140 avatar image
newuser-bb7d921d-dc96-4e47-9ebb-bedb33b39140 answered

You absolute legend!!

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SaveFerris101 answered

Thank you!

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395393e1-7c64-4134-b47f-7129dfe3e0ad avatar image
395393e1-7c64-4134-b47f-7129dfe3e0ad answered

Brilliant!

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