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Is there anyway to adjust the image design on size small t-shirts?

I was recently informed by a customer that their image design was much smaller than what it appeared when purchasing. I received a link to forward the customer to and they are working on returning the shirt. I have reviewed the policy on Amazon Merch FAQs page and it shows the dimensions to be much smaller. There does not appear to be a loop hole to fixing this issue? I was told to come here. Any recommendations?

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ScottFromWyoming answered

I would love to be able to specify the amount of scaling down we want for a particular design, but to be honest, they'd screw it up. Women's XL shirts are not supposed to be scaled down at all but they almost always are 70%.

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