question

Pier94 avatar image
Pier94 asked

Certification feedback

Could I get some information about my skill? It has been in review for more than two weeks. Today is the last day for promotion and I’m really disappointed. I have seen that the skill has been tested at least 4 times thanks to logs but I haven’t received any feedback!

I have opened some tickets but they didn’t answer

5562072031

5543641171

Thanks

skillalexacertification
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Ella avatar image
Ella answered

Hello,

Thank you very much for your message and for your interest in Alexa.

Kindly note that our testing team is facing a large work volume and it's doing everything possible to speed up skill certification. On the other hand, we will definitely take into consideration your feedback and we'll do our best to make more efficient the skill certification process in the future.

In regards to your submitted skill, I checked our system and your skill is "Live", please be informed that we will run the same promotion also this month, you will just need to resubmit your form for December.

If you need more clarification on this issue and because it is specific to your account, please file a contact us here and we will be able to assist further.

Regards,

Ella

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.