question

CoinDreams avatar image
CoinDreams asked ·

App Rejected: Your app solicits customers for reviews of your app in exchange for user rewards or bonuses.

Hi, I submitted my Fire OS (Android) app to be listed on Amazon AppStore but it got rejected because the following reason:

"Your app solicits customers for reviews of your app in exchange for user rewards or bonuses."

Two days ago I opened a ticket (#5533412341) to ask why I got this rejection if my app doesn't give any kind of rewards to my users. The only place where you can find a link to the Amazon AppStore is in the Settings section, and it's something totally volunteer that the user can do or not without any kind of reward.

As I said, I've been waiting for 2 days but I didn't receive a response from the Amazon Developer Support Team. It's a little sad to see how difficult is to release an app on the Amazon AppStore, and even get a reply from the Support team.

Can anyone please help me on this issue?

Thanks in advance.

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Mike@Amazon avatar image
Mike@Amazon answered ·

Hello,

Thank you for providing that information about your issue.

I looked into your case and I see that one of our associates has been in communication with you and is currently looking into this matter.

Please await a response to your latest email and continue to follow up through the Developer Portal contact us form.

Thank you,

Mike

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newuser-36d50d46-8fe2-4218-841f-98bd58c7a6fb avatar image
newuser-36d50d46-8fe2-4218-841f-98bd58c7a6fb answered ·

Got the same... tried asking for a reason and got the same reply! nobody will tell me where i'm violating anything!!!

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Hi,

Because this is regarding an issue that is specific to your app, we aren't able to assist in the public forum. Please continue working with the support agent for a resolution.

Thanks,

Mike

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