question

Steve A avatar image
Steve A asked

"Connections validation failed. Requester skill is not enabled for customer"?

After resetting my ISP's I randomly get the following error when trying to repurchase the product. It seems to go away after a couple of purchase attempts, but I cannot explain why it works/doesn't work, when it does:

{
  “type”=>“Connections.Response”,
  “requestId ”=> “amzn1.echo-api.request.68208fb6-4be5-45af-a754-48c1a4170c9e”,
  “timestamp”=>“2018-09-08T22:11:09Z”,
  “locale”=>“en-US”,
  “status”=>{
    “code”=>“400”, 
    “message”=>“Connections validation failed. Requester skill is not enabled fo    r customer. Kindly refer to Skill Connections documentation: https://amazon.    com“
  },
  “name”=>“Upsell”,
  “token”=>“direct_onboard”
}
isp
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1 Answer

KAIYIN@AMAZON.COM avatar image
KAIYIN@AMAZON.COM answered

This issue shouldn't exist anymore, are you still seeing this?

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