question

newuser-b16e6811-97e6-455e-9a47-20196bf45505 avatar image

alexa app opens then closes,alexa app on iOS opends then closes

the app will open for about 3 seconds then closes itself. i have force closed the app, i have restarted my phone, and i have deleted and reinstalled the app all with the same result. im on iOS 11.4.1 but it was also happening on the previous version of iOS before I upgraded.

,

I have force closed the app, i have deleted and reinstalled the app and no matter what i do the app opens for about 3 seconds then closes

alexaappios
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Jake@amazon avatar image
Jake@amazon answered

That is pretty weird. I would suggest getting in touch with customer service here who should be able to assist with your matter further.

Regards,

Jake

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.