question

Minance avatar image
Minance asked

My skill is not getting invoked

My skill's invocation name is MINANCE, My skill is not getting invoked, as alexa is unable to recognize the invocation name by speech. I can not even change the invocation name as my company's name is MINANCE TECHNOLOGIES. In simulator when the invocation name is entered by text, the skill gets invoked and works properly but when tried by speech the alexa doesn't takes the name MINANCE it recognizes it as MEENA or MANAN. What should I do?

alexa skills kitalexa voice servicealexainvocation namealexa for business
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apeksha avatar image
apeksha answered

Hi,

Thanks for reaching out to us.

We have to raise this issue to concerned team which required very sensitive information please contact us at alexa.design/contactus

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Minance avatar image
Minance answered

I've mailed

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apeksha avatar image
apeksha answered

Hi,

okay.

We will reach out to you.

3 comments
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I've not got any response for my Case yet. Please look into the case and reply.

Case: 5188879631

Thank You

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I've not got any response for my Case yet. Please look into the case and reply.

Case: 5188879631

Thank You

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Hi,

We will look in to it.

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