question

Alohakrisi avatar image
Alohakrisi asked

Alexa Developer Console Distribution Tab refuses to save data

I get the following error:

Your data has not been saved due to the existing error on the page. Please fix the highlighted error and try to save again.

Only problem: nothing is highlighted and everything has been filled out (in the skills preview but also the privacy & compliance and the availability tab). Without this I can't upload the skill for certification.

alexa skills kitdev console
10 |3000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Harper avatar image
Harper answered

If anyone is still having this issue, please raise a Contact Us case while signed in with the following information:

-Browser (try clearing cache)

-Time Stamp including zone

-Impacted skill name and ID

-Error message and steps to reproduce

2 comments
10 |3000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Thanks Harper. Seems fine now. The contact us leads to a 404 page though.

0 Likes 0 ·

Derp, my bad! Try this (it's just the Contact Us form you can find in the developer console).

0 Likes 0 ·
newuser-2dfb9408-bf24-4ac5-9b75-d1ba90735fd6 avatar image
newuser-2dfb9408-bf24-4ac5-9b75-d1ba90735fd6 answered

Same problem I am facing

10 |3000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.