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DENIS avatar image
DENIS asked ·

Non-amazon devices not supported. Why?

Hi guys! in report of Developer Select wrote that in-app on non-amazon devices not supported. How it can be? Our app works in goole play and amazon devices. Have any idea? Where i can read docs about it? There is support says .. ---------------- Thank you for writing in. We see your app v1.32 did not qualify for Developer Select program as its not targeted for Non-Amazon devices. We see your app failed testing on Non-Amazon devices for the following reason. Observation: IAP item purchase error 1. Install and launch the app. 2. Complete the tutorial. 3. Tap on “+”(top left). 4. Tap on any of the iap items, displays “An error occurred while processing your purchase.” (Sku mismatch) ---------------- Message was edited by: DENIS
iap
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1 Answer

Bipin@Amazon avatar image
Bipin@Amazon answered ·
Can you give us the app name, and more importantly the app ID, that your are referring to? We may have misunderstood what app you are having a problem with. You can also ContactUs ( https://developer.amazon.com/help/contactus.html ) and mention this forum link in the message.
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