question

newuser-f50d0280-2ab6-4994-8961-464876672a91 avatar image
newuser-f50d0280-2ab6-4994-8961-464876672a91 asked ·

Your app solicits customers for reviews of your app in exchange for user rewards or bonuses

Dear Friends

Yesterday i was upload an app on Amazon app store and my app was Rejected and i received a notification that was i mention below,

(Your app submission does not meet one or more of our acceptance criteria for some or all targeted devices. Failure reason(s) are listed below:

  • Your app solicits customers for reviews of your app in exchange for user rewards or bonuses. Please update your app to comply with our customer reviews policy and resubmit your app for reconsideration).

But in my whole app i can't mention any where to get review in exchange of Rewards.

[Redacted]
Can Somebody check and help me to resolve this issue

app submission and updatesadvertise your appreviewspolicy update
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

SAM@Amazon avatar image
SAM@Amazon answered ·

Hi,

As this issue is specific to your account, please file a contact us here where we will be able to assist further.

Regards,

Sam

1 comment
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

So that's a no then..

0 Likes 0 ·
newuser-36d50d46-8fe2-4218-841f-98bd58c7a6fb avatar image
newuser-36d50d46-8fe2-4218-841f-98bd58c7a6fb answered ·

have the same issue... and its worse because when i ask them to show me where... they send me the same message!!! like that's an explanation!

my app doesn't even have anything related with amazon reviews!!! starting to wonder how they even came to that conclusion!!!

10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.