question

alexa_sa avatar image
alexa_sa asked

​I get info "We were unable to link Skill at this time" when I try to do Account Linking

When I try to do Account Linking , I get the flow info:

"We were unable to link testSmartHomeSkill at this time.

For instructions and assistance with configuring your skill for account linking with OAuth, please see this guide."

my skill info:

skill ID: amzn1.ask.skill.ff9435a6-7c2b-4f1a-a70c-70c77bd680e6

Region: NA

Device platform : Browser

alexa web app version: 1.24.201718.0

Exact time and date :06:45

AccountLinkingType : AuthCode

alexa skills kitskillalexa smart homeaccount linking
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Tsuneki@Amazon avatar image
Tsuneki@Amazon answered

Hi there,

Thanks for posting.

Could you please file a contact us here with account linking credentials, ID and password, to assist further?

Regards,

Tsuneki

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.