question

carden avatar image
carden asked

AmazonMobileAds AdLoader: Server Message: no results. Try again in 10 seconds; code: 503。

when i use My appKey to get some ads ,it always return "AmazonMobileAds AdLoader: Server Message: no results. Try again in 10 seconds; code: 503",i was try to request 54 counts.what can i do ?

mobile ads
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I got the same error but look like the comment from support not work and not clearly for this case

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1 Answer

Levon@Amazon avatar image
Levon@Amazon answered

Hi carden,

Thanks for posting! Please note that using AdTargetingOptions can limit your fill rate due to no ads that meet your requirements being available at the time. Certain ad sizes may also experience limited fill rates. Please look through these Knowledge Base articles and the Frequently Asked Questions as they can be relevant for your situation:

https://forums.developer.amazon.com/articles/18195/disabled-app-changes.html https://forums.developer.amazon.com/articles/18197/why-am-i-receiving-no-fill-errors.html https://forums.developer.amazon.com/articles/18196/why-is-my-fill-rate-dropping.html https://developer.amazon.com/public/apis/earn/mobile-ads/docs/faq https://developer.amazon.com/appsandservices/apis/earn/mobile-ads/docs/event-tracking-and-errors

If you are still experiencing any issues, please enable debug logging and send us an excerpt of your log file and if possible a snippet of code where you implemented mobile ads, see: https://developer.amazon.com/public/apis/earn/mobile-ads/docs/testing-your-app#Debugging

Please let us know if you have any further questions. Thanks!

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