question

newuser-0cd235a3-6c73-4999-abd3-1b6f761d3765 avatar image
newuser-0cd235a3-6c73-4999-abd3-1b6f761d3765 asked ·

Firestick won't download

Hi, Turned on my Firestick'today and it seems to have reset itself . All my apps have gone . I have tried to download the Downloader but it comes up with a message "you are not authorised to download" . I tried to download an Apk from the Web but it comes up with a failure " downloading is not supported at this time" . I have third party aps enabled ? So what's wrong ?

fire tvapps
1 comment
10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

I have the same problem with the new fire stick

0 Likes 0 ·
Levon@Amazon avatar image
Levon@Amazon answered ·

Hi there,

Thank you for posting in the forums. Please note that this is a forum for Amazon Appstore developers. For assistance with the Amazon Fire TV Stick as an end user, please contact Amazon Customer Service for support (http://www.amazon.com/customerservice), or post in the Fire forums (http://www.amazon.com/forum/fire/) or on Amazon Digital and Device Forum: (https://www.amazonforum.com/). Thanks!

10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Creator avatar image
Creator answered ·

I have the same problem with the new fire stick

10 |2000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.