question

AndrewInfinityPlusTwo avatar image
AndrewInfinityPlusTwo asked

IAPs Remain as "Approved", never "Live"

I submitted our IAPs for our app over 24 hours ago. The were almost immediately "Approved". However they still remain "Approved" and not "Live".

We are using Unity IAP Plugin and receive a message similar to this in our debug logs:

Unavailable product com.xxxxxxxx.xxxxxxxxxx.gemsx - com.xxxxxxxx.xxxxxxxxxx.gemsx

We are testing using the Live App Testing. After doing some searching I found that the IAPs need to be "Live" even for them to appear on Live App Testing. So I am confused as to why our IAPs are not Live yet. Or otherwise, if there is another reason why they're not working.

iaplive app testingapps
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1 Answer

Oswald avatar image
Oswald answered

As this issue is specific to your account, please file a contact us here where we will be able to assist further.

Regards,

Oswald

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