question

newuser-2f99893e-371f-459c-a674-c8d013fb6590 avatar image

I have uploaded binary file and it’s been accepted, because it supports all the devices but my app cannot be submitted

Support team please do help me as I have written about this through your contact form twice but have yet to hear from any member of the support team. my email is [REMOVED FOR SECURITY]

app submission and updates
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1 Answer

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SAM@Amazon answered

Hello,

Thank you for reaching us to our forum. I can confirm that you have contacted us and a couple of case IDs were created. I also confirmed that the first contact has been replied on 3/27/2018 to the email address you had contacted us from. Please kindly check your inbox. The second contact should be handled by one of our associates as order received. We appreciate your patience.

Thank you.

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