question

When playing mp4 videos hosted on a server, I am seeing the playback pause for 1-3 sec, every 2 to 3 min. The timing of the pauses matches a rapid fire of several 'connection reset by peer' errors on the server. When playing the exact same video in a Chrome browser on an Android Nexus tablet, there are no pauses (an no disconnects seen in the server logs either), so there is definitely something in the Fire TV player itself causing these disconnects. I have consistently observed the issue with some .mp4 files while other .mp4 are unaffected I am using a Custom Player derived from the sample Custom Player Sample. The modifications I made are pretty simple and shouldn't affect the player itself (e.g the player itself is controller from a playlist, but the CustomPlayer class itself is untouched), so I don't have any reasons to think the modifications I made could be the cause of the issue The part that's a little disconcerting is that even if the connection was somehow disrupted, the viewer's experience shouldn't be affected as long as the connection is established again before the player's buffer is completely consumed. Is this a known issue? Any pointers as to how I could troubleshoot / address the problem?