question

newuser-87d8771e-af27-42cb-a9ec-942624492b23 avatar image

alexa:Hm, [device] is not responding

I developed a skill to display my camera screen on echo show.

The problem appears in the last few days and has not been responding.

But a week ago, I could do it.

This is the JSON I returned to Alexa:

{
    "event": {
        "header": {
            "correlationToken": "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",
            "messageId": "9d1dc52f-c8bd-4854-892f-fba7c72bccfb",
            "name": "Response",
            "namespace": "Alexa.CameraStreamController",
            "payloadVersion": "3"
        },
        "endpoint": {
            "endpointId": "Z990837AACC5474748374kddkdf74664"
        },
        "payload": {
            "cameraStreams": [
                {
                    "uri": "rtsp://192.168.31.215:554/stream1",
                    "idleTimeoutSeconds": 30,
                    "protocol": "RTSP",
                    "resolution": {
                        "width": 1920,
                        "height": 1080
                    },
                    "authorizationType": "BASIC",
                    "videoCodec": "H264",
                    "audioCodec": "G711"
                }
            ]
        }
    }
}

I don't know where the problem is.

Online wait, urgent.

alexa smart homecamera
1 comment
10 |5000

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It could be used a week ago.

It's the problem that happened in the last few days.

I don't know where the problem is.

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1 Answer

Tsuneki@Amazon avatar image
Tsuneki@Amazon answered

Hi there,

Thanks for posting.

Please file a contact us here with the URI that is being returned from the skill? We require a valid hostname in the URI that must be listed in the SSL cert for the associated address.

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.