question

david1993 avatar image
david1993 asked

ask smart home skill account linking for help

  • Skill ID: amzn1.ask.skill.c3231bbc-d87b-4106-ba70-8b47701b2c25
  • Device/Type platform (Android/iOS/Browser): android and browser
  • Version of AlexaApp (Under settings -> about the alexa app): 1.16.4.5
  • Screenshot/description of issue (empty page? Seeing 'Unable to link' page? Button on page not functioning?):

it occurs "An error occurred while attemplting to link Alexa with liyuxingSmartHomeSkill" when i enable my developing smart home skill at alexa android app or website and input my account and password.

  • Exact time and date(in UTC, or with time zone) you tried and failed to link the skill.

GMT+8 10:00~12:00

  • Account linking test credetials (the account and password for logging into the account linking page)

And from skill setup in the developer portal page:

thanks!

skilldebuggingalexa smart homeaccount linking
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1 Answer

Brian@Amazon avatar image
Brian@Amazon answered

Hello. Looking at the logs it appears you have been able to resolve the issue. Let us know if you are still facing issues with account linking.

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