question

naukri avatar image
naukri asked

Failed to upload binary. Package name belongs to an app by another vendor

Hi there, While trying to upload the binary on Amazon store for "First" time, we are getting the error "Failed to upload binary. The package name of the uploaded binary already belongs to an application by another vendor. Contact us for more information". We have already submitted the details on https://developer.amazon.com/help/contactus.html Please share when can we expect a response from the same. Regards Kiran
fire tabletsubmission testing distribution
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Sujoy@Amazon avatar image
Sujoy@Amazon answered
Hi, In order to submit the app in the Amazon App store, it is mandatory that the package name of the binary should be unique. I can not find any ContactUs from the email address associated with the current user. If your query is not still answered please write back to this thread. Thanks.
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Niclas ��…berg avatar image
Niclas ��…berg answered
I have this problem too. Any advise?
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Eric@Amazon avatar image
Eric@Amazon answered
Hi Niclas, Please log onto DevPortal, and then submit a ContactUs form through the following URL: https://developer.amazon.com/public/support/contact/contact-us Please include the name of your app and the package name you're using so we can investigate further. Thanks
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Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.