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transformationservices asked

Approval for Developer select

I hope you are having a great day. We have been trying to get into Kindle Select for several months now and we have been having difficulties since we are not sure why we have not been approved. We where told a couple of weeks ago that the only thing that was holding us back was: Issue Description: the title text overlaps Steps: 1.Install & launch the app. 2.Click the setting button,then click some buttons on this page, such as "FAQ", "Technical Support", Privacy Policy" 3.the title text overlaps on the left top of the screen. Affected Device: HTC X920e/ Kindle Fire HD 7 2nd Gen/ Kindle Fire HDX 8.9 3rd Gen We have tried numerous times to duplicate this and have not been able to. We even have screen shots to show there is no overlap. Therefore, we can not fix it because we have tried on numerous devices and there is nothing to fix. We are really hoping to get this resolved and would love to move forward so that we can be in the Developer select. Any help will be appreciated.
fire tabletsubmission testing distribution
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1 Answer

Nick Gardner avatar image
Nick Gardner answered
Hi, In order to investigate this issue further we will need specific information about which app in your account is causing this problem. To protect the personal information of developers, we do not discuss the details of specific applications on these discussion forums. Please reach out to us via our Contact Us form ( ). This will allow us to validate your identity and discuss app specific information in a context that will not expose your personal and proprietary information.
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