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djfrail avatar image
djfrail asked

No response from Contact Us

How long are you waiting for a response from a Contact Us request? I submitted one 10 days ago and haven't heard back yet. I need to reset my security profile so I can test GameCircle functionality and these delays are really affecting development.
fire tabletsubmission testing distribution
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2 Answers

Nick Gardner avatar image
Nick Gardner answered
Hi, I have responded to your Contact Us case and we are in the process of getting this request completed for you, and will reply to the original case once it is complete. Thanks for your patience. -Nick
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quaestorius avatar image
quaestorius answered
I have been trying for weeks to get a response to urgent messages sent via the Contact Us console. My problem: The Developer Portal ignores my updates posted (via the edit>save>submit facility) in any category (price, description and images) which means the information on the relevant Amazon product page is wrong ! Is there any other way of raising competent response to problems such as this?
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