question

ghwoutervd avatar image
ghwoutervd asked

Proper support?

Hello, We are using several different APKs with different texture compression formats to get better results on older devices, seeing that those support PVRTC. This is working fine except for the fact that our ETC1 package is not supported by any device, by default. The PVRTC package ticks all the boxes instead. It gives warnings about PVRTC not being supported on most of the Kindle devices. Except for the Fire (2015) (KFFOWI) which is what we learned the hard way :( Now we have to manually check all the kindle devices. For all other Android devices we just accept it that they will end up using the ETC1 one. So the question that remains is: Is there any proper support planned for the element in the manifest? Kind regards, Wouter van Dongen
fire tabletsubmission testing distribution
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1 Answer

Nick Gardner avatar image
Nick Gardner answered
Hi, Can you open a contact us case ( https://developer.amazon.com/public/support/contact/contact-us) with your developer account details and app information? The developer portal should have current information regarding the texture compression formats supported by our devices, but if there is an error we will fix that once we can confirm and reproduce the issue. -Nick
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